Privacy Policy
1. Scope
All data subjects whose personal data is collected, in line with the requirements of the 1995 European Union Data Protection Directive (Directive 95/46/EC) and the General Data Protection Regulation (in force from 25 May 2018) and applicable national law.
2. Responsibilities
2.1
The IT Manager / GDPR Owner is responsible for ensuring that this notice is made available to data subjects prior to Met Consultancy Group collecting/processing their personal data.
2.2
All Employees/Staff of Met Consultancy Group who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.
3. Privacy notice
3.1
Who are we?
Met Consultancy Group, comprising Met GeoEnvironmental Ltd and Met Engineers Ltd, located at Southgate House, Pontefract Road, Leeds, LS10 1SW. We offer integrated solutions for survey, geophysics & engineering projects including desktop assessments, site investigations & design.
Our IT Manager / GDPR Owner and data protection representatives can be contacted directly here:
Email: gdpr@metgeo.com
Telephone: 0113 200 8900
Personal data
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
The personal data we would like to collect from you is:
- Title
- Your name
- Job title
- Job category
- Business email address
- Business phone
- Mobile phone
- Notes from calls, and electronic communications relating to project enquires and fulfilment
We would usually obtain this information from yourselves directly, but sometimes it may come to us via other means, such as:
- Colleagues working on the same projects
- Publicly accessible company website
- Other publicly available websites – Nexok, Companies House etc, or tender portals for instance
How we use your information
This privacy notice tells you how we, Met Consultancy Group, will collect and use your personal data for the provision of surveying and engineering services We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract, we are about to enter into or have entered into with you to provide services. This may include verifying your identity, taking payments, communicating with you, providing customer services and arranging the delivery or other provision of products or services.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- To comply with applicable law and regulation.
- In accordance with our legitimate interests in protecting Met Consultancy Group’s legitimate business interests and legal rights, including but not limited to, use in connection with legal claims, compliance, regulatory and investigative purposes (including disclosure of such information in connection with legal process or litigation);
- With your express consent to respond to any comments or complaints we may receive from you, and/or in accordance with our legitimate interests including to investigate any complaints received from you or from others, about our website or our products or services;
- We may use information you provide to personalise our communications to you and products or services for you, in accordance with our legitimate interests.
- To monitor use of our websites and online services. We may use your information to help us check, improve and protect our products, content, services and websites, both online and offline, in accordance with our legitimate interests.
- We may use your information to invite you to take part in market research or surveys.
We may also send you direct marketing in relation to relevant products and services. Electronic direct marketing will only be sent where you have given your consent to receive it, or (where this is allowed) you have been given an opportunity to opt-out. You will continue to be able to opt-out of electronic direct marketing at any time by following the instructions in the relevant communication.
Why does Met Consultancy Group need to collect and store personal data?
In order for us to provide you with a service we need to collect personal data for correspondence purposes and/or detailed service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes Met Consultancy Group would contact you for additional consent.
Will Met Consultancy Group share my personal data with anyone else?
We may pass your personal data on to third-party service providers contracted to Met Consultancy Group in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Met Consultancy Group’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise. See 3.3 Disclosure for further details.
How will Met Consultancy Group use the personal data it collects about me?
Met Consultancy Group will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Met Consultancy Group is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
Under what circumstances will Met Consultancy Group contact me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
Can I find out the personal data that the organisation holds about me?
Met Consultancy Group at your request, can confirm what information we hold about you and how it is processed. If Met Consultancy Group does hold personal data about you, you can request the following information:
- Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU
- The purpose of the processing as well as the legal basis for processing
- If the processing is based on the legitimate interests of Met Consultancy Group or a third party, information about those interests
- The categories of personal data collected, stored and processed
- Recipient(s) or categories of recipients that the data is/will be disclosed to
- If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information
- How long the data will be stored
- Details of your rights to correct, erase, restrict or object to such processing
- Information about your right to withdraw consent at any time
- How to lodge a complaint with the supervisory authority
- Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data
- The source of personal data if it wasn’t collected directly from you
- Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
What forms of ID will I need to provide in order to access this?
Met Consultancy Group accepts two of the following forms of ID when information on your personal data is requested:
- Current valid passport
- Biometric Residence Permit (UK)
- Current driving licence photocard, full or provisional (UK, Isle of Man, Channel Islands and EEA)
- Birth certificate (UK, Isle of Man and Channel Islands), issued within 12 months of birth
- Adoption Certificate (UK and Channel Islands)
- Marriage/civil partnership certificate (UK and Channel Islands)
- Mortgage statement issued in last 12 months (UK or EEA)
- Bank/building society statement issued in last 3 months (UK and Channel Islands or EEA)
- Bank/building society statement issued in last 3 months (Countries outside EEA – branch must be in the country where the applicant lives and works)
- Bank/building society account opening confirmation letter issued in last 3 months (UK)
- Credit card statement (UK or EEA) issued in last 3 months
- Financial statement, for example pension or endowment (UK) issued in last 12 months
- P45/P60 statement (UK and Channel Islands) issued in last 12 months
- Council Tax statement (UK and Channel Islands) issued in last 12 months
- Utility bill (UK) (mobile telephone bill not acceptable) issued in last 3 months
Contact details of the IT Manager / GDPR Owner:
IT Manager / GDPR Owner contact details
Matthew Hall/John Flaherty
Southgate House
Pontefract Road
Leeds
West Yorkshire
LS10 1SW
Email: gdpr@metgeo.com
Telephone: 0113 200 8900
Consent
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified above. Consent is required for Met Consultancy Group to process personal data but it must be explicitly given.
Where you have consented to us using your personal data, you can withdraw that consent at any time.
Disclosure
Met Consultancy Group may share your personal data with our subsidiaries to process it for the purposes of inter-group administration and to deliver products or services where elements of these are provided by group companies other than those with which you have directly contracted.
We may also share your personal data with the below third parties:
- Our professional advisors such as our auditors and external legal and financial advisors
- Marketing and communications agencies where they have agreed to process your personal data in line with this Privacy Notice
- Our suppliers, business partners and sub-contractors; and/or
- Search engine and web analytics services
- Government authorities and/or law enforcement officials if required
- For the purposes above, if mandated by law or if needed for the legal protection of our legitimate interests in compliance with applicable laws
- Services to facilitate providing you services
- Identity checking purposes
In the event that our business or any part of it is sold or integrated with another business, your details will be disclosed to our advisers and those of any prospective purchaser and will be passed to the new owners of the business.
Retention period
Met Consultancy Group will not keep your personal information for any purpose for longer than is necessary and will only retain the personal information that is necessary in relation to the purpose. We are also required to retain certain information as required by law or for as long as is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
Where you are a client, Met Consultancy Group will keep your information for the length of any contractual relationship you have with us and after that for a period of 12 to 15 years, depending upon contractual terms and conditions or insurance clauses.
Where you are a prospective client and you have expressly consented to us contacting you, we will only retain your data (a) until you unsubscribe from our communications; or, if you have not unsubscribed, (b) while you interact with us and our content; or (c) for 6 years from when you last interacted with us or our content.
In the case of any contact you may have with our customer services team, we will retain those details for as long as is necessary to resolve your query.
We will retain your data for a short time beyond the specified retention period, to allow for information to be reviewed and any deletion to take place. In some instances, laws may require Met Consultancy Group to hold certain information for specific periods other than those listed above.
Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
- Right of access – you have the right to request a copy of the information that we hold about you
- Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete
- Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records
- Right to restriction of processing – where certain conditions apply to have a right to restrict the processing
- Right of portability – you have the right to have the data we hold about you transferred to another organisation
- Right to object – you have the right to object to certain types of processing such as direct marketing
- Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling
- Right to judicial review: in the event that Met Consultancy Group refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below
All of the above requests will be forwarded on should there be a third party involved (as stated in 3.4 above) in the processing of your personal data.
3.6
Complaints
In the event that you wish to make a complaint about how your personal data is being processed by Met Consultancy Group (or third parties as described in 3.4 above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Met Consultancy Group’s data protection representatives IT Manager / GDPR Owner.
The details for each of these contacts are:
Met Consultancy Group GDPR Owner contact details:
Matthew Hall/John Flaherty,
Southgate House,
Pontefract Road,
Leeds,
West Yorkshire,
LS10 1SW
Email: gdpr@metgeo.com
Telephone: 0113 200 8900
Supervisory authority contact details
Information Commissioner’s Office
Wycliffe House Southgate House
Water Lane Pontefract Road
Wilmslow Leeds
Cheshire
SK9 5AF
Email: casework@ico.org.uk
Telephone: 0303 123 1113
